Citrusy

ITALY: Estimated delivery time is 2 to 3 working days throughout Italy. (Sardinia: 24 hours)EUROPE: Estimated delivery time is 4/5 working days.EXTRA-EU: Delivery time may vary depending on destination and ranges from a minimum of 8 working days to a maximum of 30 working days.

ITALY: shipping cost is 5.90 euro. Free shipping for orders over 80.00 euro purchase (excluding shipping cost).
Payment on delivery: additional cost of 3.00 euro.
EUROPE: shipping cost is 11.00 euro. Free shipping for orders over 210.00 euro purchase (excluding shipping cost).
EXTRA-EU: shipping cost varies by destination and starts from a minimum of 15.00 euro. Free shipping for orders over 500.00 euro purchase (excluding shipping cost).

As soon as your order is processed you will receive a shipping notification to your email address where you will be provided with the tracking number to track the progress of your delivery. Rarely it may happen that there is a technical problem and the system does not send the shipping notification, if you have not received any notification regarding the status of your shipment, please feel free to contact us at+39 3938311297andwe will provide you with all the information you are looking for.

You will receive a shipment tracking number via email that will allow you to see, day by day, the progress of your delivery. In order to track the updates of your shipment, all you have to do is enter the tracking number within the courier site that will be provided to you in the shipment notification email.

The payment methods to purchase our products are: Credit Cards (any circuit), Bank Transfer, PayPal, Satispay, Cash on Delivery, Stripe (Apple Pay, Google Pay, Klarna, Alipay, WeChat Pay, Bancontact, EPS, Giropay, Przelewy 24, Sepa Debit).

Please note: In case of Payment by Bank Transfer (excluding Instant Transfer) the product is shipped on the day corresponding to the receipt of payment and not on the day the transfer is issued. Payments by bank transfer may take a few days before the amount is credited to our account and this may result in a delay in product shipment time.

No problem. You have 14 days from the delivery date of your order to notify us of your wish to return the product. Please note: for hygienic and sanitary reasons, the products to be returned must be in their original condition, they must not, therefore, have been opened, tried on or used, and must not have dents, scratches or any signs of wear and tear that could compromise their saleability. In case of damage to the returned items, unfortunately, we will not be able to process refunds or exchanges. To make a return request for your order please contact us at: sardegnaprofumi@gmail.com

Rarely it may happen that a product has a factory malfunction or has been damaged in transit, in that case contact us at our email address sardegnaprofumi@gmail.comelet us know what kind of problem you are experiencing with the product you purchased. We will provide you with all the information you need for a product replacement or refund.

If you encounter problems when purchasing online, you can choose other options to complete your order, including:

- Conclude your order on the support chat located on our online store

- Conclude the order by phone by calling our support number +39 3938311297

- Conclude the order via whatsapp or telegram on the account profile associated with our support number +39 3938311297

- Conclude the order via email by contacting us at sardegnaprofumi@gmail.com

All products in our lines can be ordered with no minimum or maximum quantity allowed. The only exception is the custom sample kit, which can be purchased once per customer and in the maximum quantity of 1 piece.

Here you can find our entire national distribution network: (text link store page)

Click here to find out where Acqua di Sardegna flagship stores are located.

To learn about all our fragrances and understand which scent can reflect you, Acqua di Sardegna provides you with a series of sample kits designed according to the characteristics of its fragrances, plus you will have the opportunity to compose your own customized sample kit according to your preferences. Click here (text link samples page) to learn about all Acqua di Sardegna sample kits.

We currently only have a sample line inspired by the Men's, Women's & Unisex fragrances on the market.

Acqua di Sardegna does not make any replacement or return of a product when:

- the transparent protective film wrapping the perfume box has been removed or compromised

- the perfume has damage to the packaging.

If you want to be more confident that you are buying a perfume you like, we recommend that you first try our perfume sample kits. You can find them by clicking here (text link sample kits page).

On our official sale site Acqua di Sardegna you will find only 100% original products.

We do not guarantee the originality of perfumes sold by third parties on sales platforms such as Amazon.

Enter the promo code you have in the field provided where you are prompted for the code. You can find the field for entering a promo code on the shopping cart page or purchase check-out page along with the fields for filling in shipping information.

For assistance on how to use a promo code feel free to contact us at +39 3938311297

If entering a promo code did not activate any promotion, make sure that the validity of the promotion has not expired or that the promo code you are using cannot be activated only for the purchase of certain products.

Would you like to sell our products in your store? Send your collaboration proposal to commerciale@officinaprofumierasarda.it

Would you like to collaborate to promote or sell our products online? Contact us at the email address sardegnaprofumi@gmail.com

- Check out our promotions page by clicking here.

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