Conditions of sale:

The offer and sale of products on our website https://www.acquadisardegna.it and https://www.acquadisardegna.com are governed by these General Terms and Conditions of Sale. The products purchased on the website are sold directly by Officina Profumiera Sarda S.r.l. P.IVA 02547170908 - Via della Produzione, 3/5, 07041 Zona Industriale San Marco SS - email [email protected]

Introduction:

Arrangements for concluding the contract

The purchase (order) is formulated by the customer when sending the form containing the characteristics of the goods requested, the price, the payment method chosen and the delivery terms (order form) described. Once the order form has been definitively sent, an order summary page is displayed and an e-mail is sent confirming receipt of the order containing all the information necessary to complete the purchase.

Prices and terms of payment

The sales prices of the Products, shipping costs and payment and shipping methods will be those displayed on the site at the time the order is placed. The Customer shall immediately notify the Seller of any error or omission of any kind in the payment terms and conditions and prices contained in the order summary page and/or in the order confirmation e-mail by sending an e- mail to the address indicated at the top of these Conditions, indicating the order number, first and last name in the subject line, user name and description of the problem in the message. The Vendor reserves the right to change the prices published on this site at any time. The prices of the products published from time to time cancel and replace the previous ones and are subject to the actual availability of the products. In particular, in the case of products marked "item with limited availability" or "limited promotion", the published sale price is subject to variations in relation to the actual availability of the products offered at a reduced price at the suppliers and to the expiry date of the promotions. Under no circumstances may the Seller be held liable for variations in the price and/or availability of the products published on the site or for an intervening inability to supply them at the published prices. The Vendor also reserves the right to change the terms of payment at any time when, in its opinion, the financial circumstances of the Customer, records of previous payments or the nature of its relationship with the Vendor suggest such changes.

Payment Methods

Online Credit Card transactions are carried out: by STRIPE and Nexi, directly on the PayPal site via a Secure Server that uses the SSL (Secure Socket Layer) protection system. PayPal also offers a range of tools to protect online transactions Fraud risk models. able to detect and predict fraudulent transactions before they can compromise your business. More extensive use of data encryption than other financial services companies. Safeguarding the buyer's financial information. Keeping sellers' information confidential, so they feel more secure making purchases from PayPal merchants. Industry-standard services. To limit identity theft, we use industry-recognised address verification (AVS) and security number control (CSC, also known as CVV2) mechanisms. Anti-fraud team, consisting of more than 1,000 employees worldwide. The team is active 24/7 to ensure the security of transactions and confidentiality of financial information. for info: paypal.co.uk

Transport and delivery

The Products are delivered on the terms and in the manner specified on the site, as determined by the Customer when placing the order. Transport costs are borne by the Customer, and may vary depending on the delivery service chosen, where this option is provided for, in the purchase order. Transport costs are indicated on the order summary page only in the case of deliveries within Italian borders. If the purchase order provides for the transport of the goods outside Italian borders, the shipping costs will vary according to the geographical area of delivery, weight, volume and total value of the goods. The delivery terms indicated in the site's transport conditions are not binding either for Italy or abroad. They simply indicate the period of time that is presumed to be normally necessary to deliver the goods from the time of delivery to the carrier in charge.

Right of ownership and passing of the risk of deterioration of the asset

Title to the Products passes to the Customer after full payment for the Products or their delivery, whichever occurs last. The risk of breakage and/or deterioration of the Products shall pass to the Customer upon delivery of the goods to the carrier.

Right of withdrawal

Pursuant to Articles 3 and 5 of Legislative Decree 185/99 on the protection of consumers in respect of distance contracts, the Customer, who for whatever reason is not satisfied with the purchase made, has the right to withdraw from the sales contract, without penalty and without specifying the reason, within 14 working days from the day of receipt of the Products. Withdrawal must be exercised by sending, within the aforementioned term provided for under penalty of forfeiture, a written communication by means of the e-mail address indicated at the top of the terms and conditions expressing the intention to withdraw from the contract concluded The communication may also be sent, within the same term, by means of registered letter with return receipt or PEC. In the event that the Customer exercises the right of withdrawal, he/she shall also be responsible for the return, at his/her own expense, of the undamaged, unused, unscaled, visibly tampered with and accompanied by the goods. ORIGINAL STICKERS. (in its original packaging if present) The return must take place within and no later than 10 working days from the notification of withdrawal by insured parcel carriage paid to the Seller's premises. Under no circumstances will cash on delivery or carriage forward parcels be collected. Pursuant to Legislative Decree 185/99, the right of withdrawal cannot be exercised for contracts: for the supply of goods made to measure or clearly customised or which, due to their nature, cannot be returned or are liable to deteriorate or alter rapidly; the Seller reserves the right to request, for other goods not falling into the above categories, the Customer's explicit waiver of the right of withdrawal. The right of withdrawal may only be exercised by consumers who purchase with a receipt and not with an invoice and VAT number and for whom the use of the goods does not fall within the scope of their professional activity, as the law applies only to non-professional users.

Limitations of liability

Without prejudice to cases of wilful misconduct or gross negligence on the part of the Seller, it is hereby agreed that, if the Seller is found to be liable to the Customer for any reason whatsoever - including in the event of total or partial non-fulfilment of the obligations assumed by the Seller towards the Customer as a result of the execution of an order - the Seller's liability shall not exceed the price of the Products purchased by the Customer and in respect of which the dispute arose. The Seller's liability for delays in delivery shall not exceed the amount of the shipping costs incurred by the Customer.

Customer Obligations

The Customer undertakes, once the purchase procedure envisaged by this site has been completed, to print and keep these general conditions, and the information contained in the site itself in the area dedicated to information on the methods of purchase, pursuant to and for the purposes of Articles 3 and 4 of Legislative Decree No. 185/99. It is forbidden for underage persons to placing Orders. The Seller reserves the right to prosecute any violation and abuse.

Personal Data Protection

Pursuant to Law Decree no. 196/03 containing provisions for the protection of persons and other subjects with respect to the processing of personal data, the Customer is informed that the personal data provided with the purchase order may be processed, in compliance with the aforementioned law, exclusively in the execution of the obligations deriving from the purchase order of the good/service. Consent to the processing of data provided by the Customer for purposes related to the execution of the purchase order is compulsory and is therefore automatically given when the purchase order is sent.

Jurisdiction and applicable law

Any dispute relating to the application, execution, interpretation and breach of the purchase contracts stipulated "on line" through this site is subject to Italian jurisdiction. These general conditions are governed by Italian law and refer, for all that is not expressly provided for herein, to Legislative Decree no. 50/92 and Legislative Decree no. 185/99.

Place of jurisdiction

Any dispute that may arise in relation to the contracts governed by these General Conditions or that is in any way connected to them shall be devolved to the Court of Sassari. Important note: This revision of the General Conditions, i.e. the one in force at the time the Customer signs his order, shall govern that order; the Customer is therefore requested to print and keep a copy of these Conditions for future reference. Pursuant to and for the purposes of Articles 1341 and 1342 of the Civil Code, the Customer declares, at the time of making a purchase from this site, to have carefully read and understood and to accept the General Conditions of Sale listed above.

Rules on returns and refunds

Right of Withdrawal

The Customer has the right to withdraw from the Contract with the Company, without penalty, within 14 (fourteen) days from the date of receipt of the purchased goods. The right of withdrawal must be exercised, within the term indicated above, by sending the parcel by registered mail with return receipt to Officina Profumiera Sarda S.r.l. P.IVA 02547170908 - Via della Produzione, 3/5, 07041 Zona Industriale San Marco SS
An essential condition for the exercise of the Right of Withdrawal is the substantial integrity of the Products to be returned and their packaging.

Defective items

If the customer thinks or sees that the item may be faulty or have problems, he can contact us for assistance by e-mail, telephone or to check together and help with the product. If actual problems with the product are verified, arrangements will be made with the service department for its exchange or replacement.

The Modalities of Return of Goods in the Event of Withdrawal are:

The Customer shall give notice by e-mail, telephone call, fax of the method of transport of the Goods;
The Company will respond to the Customer by indicating the type of transport it considers appropriate for the protection of the goods;
The Goods must be returned in their original packaging with everything contained therein;
The Goods shall be deemed to be returned when the carrier returns the Goods to the Officina Profumiera Sarda S.r.l. premises indicated above, in the name and on behalf of the Customer exercising the right of withdrawal.
Transport costs for returning the Goods to the Company shall be borne by the Customer exercising the right of withdrawal.
The Company reserves the necessary time to check the condition of the goods before reimbursing the customer for the amount paid. If the conditions are met, the Company shall refund or replace within 30 (thirty) days from the day of receipt of the returned goods.

EXCLUSIONS FROM THE RIGHT OF WITHDRAWAL

You may not exercise the right of withdrawal in the cases provided for in Article 59 of the Consumer Code, including: – In the case of the purchase of clearly customised goods; – In the case of the purchase of sealed goods that are not suitable for return for hygienic reasons, such as cosmetics, or related to health protection, which have been opened after delivery.